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Exciting Updates on our Flexibility Through AutoPay!

We’re all busy will our growing to-do lists. Let us give you one less thing to worry about with AutoPay! Carrington’s AutoPay feature provides flexible options that will help you automate your payments each month.

You can edit your mortgage payment preferences by logging into your account and selecting AutoPay on the left menu.

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The Advantages of Carrington's AutoPay Options

At Carrington, we strive to make homeownership simple. We offer a variety of AutoPay options designed to help you make your payments in an easy and convenient way. Our flexible AutoPay options allow you to tailor your payment dates to better meet your needs.

The Benefits of Automatically Making Your Loan Payments

Using AutoPay means that you no longer have to worry about manually making your mortgage payments each month. With AutoPay, you can set it once and forget it! This will save you time, make budgeting easier, and eliminate potential late fees or missed payments. AutoPay also allow you to customize the date on which you make your payment so that it aligns with your pay schedule or preferences.

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Red Flags Indicating Mortgage Fraud

While most advances in technology are exciting and make things easier, they also mean evolving scams. According to the Federal Trade Commission (FTC), the most common scams of 2022 involved identity theft and imposter scams. At Carrington, we value our partnership with you which includes safeguarding your information and keeping you informed of ways to protect your information specific to your mortgage loan.

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Carrington Develops New Customer Dashboard

We're always looking for ways to improve the homeownership journey and make it as easy as possible for our customers. That's why Carrington has created a new customer dashboard, personalized for you. You can gain quick access to details on your home, loan, and other products and services we have to offer to help make the entire process of owning a home – or purchasing a new home – as seamless and rewarding as possible.

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Keeping Your Account Secure

Your account security is a top priority for us! That’s why Carrington Mortgage Services, LLC (“Carrington”) now offers Two-Factor Authentication (“2FA”). 2FA is an extra layer of security added to the login process to ensure that people trying to gain access to their account are who they say they are. By requiring more than just a user name and password, unauthorized users are prevented from accessing your private information. This additional security measure will require that you verify your identity with a unique code that is automatically generated to your phone or email when you log into your online account.

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Verifying Your Records

Carrington Mortgage Services, LLC (CMS) is committed to providing quality customer service. To ensure all your servicing needs are met, we would like you to verify our records for accuracy and thoroughness.

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Payoff Requests

 

If you are selling your home or refinancing, that generally means you are paying off your current loan and potentially getting a new one. However, before you do that, you’ll need to get a payoff quote.

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