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Carrington Mortgage Services, LLC Learning Center

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Carrington Develops New Customer Dashboard

We're always looking for ways to improve the homeownership journey and make it as easy as possible for our customers. That's why Carrington has created a new customer dashboard, personalized for you. You can gain quick access to details on your home, loan, and other products and services we have to offer to help make the entire process of owning a home – or purchasing a new home – as seamless and rewarding as possible.

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Keeping Your Account Secure

Your account security is a top priority for us! That’s why Carrington Mortgage Services, LLC (“Carrington”) now offers Two-Factor Authentication (“2FA”). 2FA is an extra layer of security added to the login process to ensure that people trying to gain access to their account are who they say they are. By requiring more than just a user name and password, unauthorized users are prevented from accessing your private information. This additional security measure will require that you verify your identity with a unique code that is automatically generated to your phone or email when you log into your online account.

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Payoff Requests

 

If you are selling your home or refinancing, that generally means you are paying off your current loan and potentially getting a new one. However, before you do that, you’ll need to get a payoff quote.

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Red Flags Indicating Mortgage Fraud

While most advances in technology are exciting and make things easier, they also mean evolving scams. According to the Federal Trade Commission (FTC), the most common scams of 2022 involved identity theft and imposter scams. At Carrington, we value our partnership with you which includes safeguarding your information and keeping you informed of ways to protect your information specific to your mortgage loan.

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