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Carrington Mortgage Services, LLC Learning Center

Receive a Tax Refund? You May Want to Consider Home Improvements

Tax season is upon us once again. As of February 12th, many Americans are trying to get their taxes filed early in hopes of getting a refund from Uncle Sam. If you’re one of the taxpayers who does receive a tax refund this year, it’s hard to resist making spur-of-the-moment choices. 

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Disaster Assistance

At Carrington Mortgage Services, LLC (CMS) we recognize that federally-declared, major natural disasters can cause our customers significant personal and financial hardship and that recovering from such disasters may often be difficult. In response to such catastrophic events and to meet the needs of our valued customers, CMS has a program that evaluates, on a case-by-case basis, each affected customer's situation and eligibility for potential, individually-tailored relief. CMS customers who have been forced to evacuate their personal residence or whose homes have been damaged or destroyed as a result of a federally-declared, major natural disaster, may contact CMS to determine if they qualify for any of the following payment relief and other customer accommodations:

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Not Receiving Statements

If you are not receiving statements, we would recommend verifying your statement delivery preferences in your online account to ensure you have not opted into receiving them electronically. To view or change your current preferences, please follow the steps below:

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Third Party Authorization

To add an authorized party to discuss the details of your loan, please complete the form online by logging into your account and clicking “Third Party Authorization” on the left-hand side of the page. Be sure to include your loan number and a password identifier that will be used for the third party. If you are submitting via mail or fax, please make sure to include signatures of all borrowers on the loan.

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