If you are selling your home or refinancing, that generally means you are paying off your current loan and potentially getting a new one. However, before you do that, you’ll need to get a payoff quote.
There are several ways to request a payoff quote depending on whether you’re a Carrington borrower or a third party acting on behalf of a Carrington borrower (brokers, agents, etc.).
If you’re a current Carrington borrower:
Online
You can request a payoff on your account online by logging in and visiting the “Payoff Request” page. Prior to submitting your request, please select the method by which you would like to receive your payoff statement. You can also sign up for an alert via email or text message to receive a notification once your payoff statement is available.
The expected completion date for the payoff quote will be based on the loan status and the delivery method you have selected.
Fax
Your payoff request can also be faxed to 866-624-6154. Please include the following information to assure that your request is completed in a timely manner:
Please allow 5-7 business days for your request to be processed.
If you’re a third party
As a third party representing a borrower, please click here to request a payoff. Please include the following information to assure that your request is completed in a timely manner:
The expected completion date for the payoff quote will be based on the loan status and the delivery method you have selected.