Carrington Mortgage Services, LLC Information Center


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Making Your Payment


Carrington Mortgage Services, LLC (Carrington) offers a variety of convenient options for making your mortgage payments:

Online Payments


Carrington offers a worry-free AutoPay free of charge! Schedule to have your payment drafted directly from your checking account. To enroll in AutoPay, please follow the instructions below:

Online Set-Up:

1. Go to the Payment section of your account and click "Automatic Payments"

2. Enter payment details and bank information and save settings

By Mail:

1. Download the Auto Draft Authorization Form here

2. Complete the form and mail or fax either the original or scanned copy of the required documents to:

Carrington Mortgage Services, LLC
P.O Box 5001
Westfield, IN 46074

Fax: (800) 486-5134

Please note: This address is for Auto Pay submissions. Please use the address listed in the “Mail” section of the page for regular payments.

Online through

Make your payments online 24 hours a day by logging into your account and clicking “Make a Payment”.

Your Bank’s Online Bill Pay

Most major banks have an online bill pay feature, which allows you to send a one-time or recurring payment directly through your online banking account. Enrollment instructions vary based on your bank, so please visit your bank’s website for instructions.

Quick Pay App

Make easy and secure payments through our mobile app. Carrington Quick Pay will have access to borrower information saved in, including saved payment information and accounts.

To download on iOS devices:

  • Open the App Store on your device
  • Browse for Carrington Quick Pay
  • Click the app
  • Download app

To download on Android devices:

  • Open Google Play on your Android device
  • Search for Carrington Quick Pay
  • Click the app
  • Tap install
  • Follow the onscreen instructions

Other Payment Methods


If you prefer to mail your payments, please make your check payable to Carrington Mortgage Services, LLC and send to the following:

Carrington Mortgage Services, LLC
P.O. Box 660586
Dallas, TX 75266-0586

Overnight Payments

If you need to expedite your payment, please make your check payable to Carrington Mortgage Services and send to this address:

Carrington Mortgage Services, LLC
Cashiering Dept 2-270
1600 South Douglass Road, Suites 110 & 200-A
Anaheim, CA 92806

Phone-Based Payment

Pay by Phone 

Our automated pay-by-phone system is available 24 hours a day by calling us at 800-561-4567. Please have your loan number, bank routing number and checking account number available.

Through a Customer Service Representative

You can make your payment with an agent by calling us at 800-561-4567. Our Customer Service Agents are available Monday through Friday, 8am to 8pm, Eastern Time.

Third-Party Payments

Western Union

Payments can be processed at any Western Union Quick Collect location. To locate the Western Union Agent nearest to you, call 800-325-6000 or go to

Complete the Western Union Quick Collect Payment Form. Be sure to include the following:

Pay to – Carrington Mortgage Services, LLC
State – CA

Quick Collect payments are transmitted to our office after the close of business and are applied to your account the next business day.

Money Gram

Payments can be processed at any MoneyGram payment location. For Money Gram location and fees visit or call 800-926-9400.

Use Carrington’s receive code: 7998

Tags: Mortgage Payment, Welcome to CMS

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